Patballs

Shipping Policy

Overview

This Shipping Policy details how we manage the processing and delivery of physical products, emphasizing prompt, secure delivery with clear communication.

Handling Orders

Orders are processed during regular business hours after payment is confirmed. High demand or holidays may cause slight delays, which will be promptly communicated.

Delivery Options

We partner with reliable couriers and postal services for secure delivery and tracking. Shipping options depend on your location.

Expected Delivery Times

Delivery times vary by location. Domestic orders usually arrive in 5–14 business days, while international shipments might take 10–21 business days.

Shipping Restrictions

Some areas may have import restrictions or delivery constraints. It is the customer's responsibility to ensure their address is accurate and deliverable.

Handling Lost or Damaged Packages

If your order is lost or damaged, contact us immediately. We'll work with the courier to find the best resolution, possibly replacing or refunding the order.

Customs and Taxes

International orders may incur customs duties or taxes based on local regulations. These are the customer's responsibility.

Confirmation of Delivery

Once a courier confirms delivery to the provided address, responsibility shifts to the recipient.

Policy Revisions

This Shipping Policy may be periodically updated. Changes will be posted on this page.